| spanish |
FAQ: Frecuently Asked Questions
1) What’s Practique-español.com?
2) Who is this service addressed to?
3) What do
the services consist of?
4) Who
develops its contents?
5) How do I know
which service to take?
6) What
are the technical requirements?
7) Is it
necessary to have a special connection to Internet?
8) How do I find the available
exercises?
9) How can I
have access to the courses?
10) How can I check my statement of
payment?
11) Do exercises have a deadline?
12) Can I unload the exercises more than
once?
13) Are
there other services offered?
14) What
do attendance courses involve?
1) What’s
Practique-español.com?
Practique-español.com is a tool for practicing and
learning Buenos Aires’ Spanish in a personalized way. It contains various
on-line services, from which you’ll be able to choose the ones more suitable to
your needs.
2) Who is this service addressed to?
The services offered are addressed to people who’ve had some experience with
the Spanish language, no matter at what level, and wish to improve their
knowledge or to learn a specific variety of the language, becoming familiar
with Buenos Aires’ culture.
3) What do the services consist of?
Services present different modes for you to choose according to your own
interests. A description of each service is available in
the website. In every case,
you’ll have personal exchanges with a teacher that will be assigned to you as
soon as you purchase a set of exercise or hire a service. This teacher will
assist you throughout your practice. The next time you acquire one of our
services, the system will assign you a different teacher.
4) Who develops its contents?
This approach to practicing, learning and improving was developed by teachers
and linguists graduated from the University of Buenos Aires, specialized in
teaching Spanish as a second language and experienced both in face-to-face
instruction and on-line exchanges.
5) How do I know which service to take?
Based on the results of your level test, a teacher will recommend you where to begin your practice. You can then
purchase the corresponding set of exercises, or get another one, or choose
another service (tutorship). You must do the exercises in the established term
and send them to your teacher, who will correct them and send them back to you
with the appropriate comments. The teacher will also suggest the order to
follow in doing the exercises.
6) What are the technical requirements?
It’s advisable to have the Flash plug-in installed. If you don’t have it, you can
unload it for free from here. To learn how the sounds of the Río de la Plata Spanish are pronounced
in colloquial, everyday sentences, you must have an audio system installed that
allows you to hear the mp3 format. You must also be able to open .doc files to
do the exercises. This file is a Microsoft Word™ document containing the
exercises offered.
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7) Is it necessary to have
a special connection to Internet?
No. No. Excepting the level test, all the other exercises require you to unload a .doc file. Once you
complete the exercises, you have to e-mail them to the assigned teacher, who
will send them back to you with all the necessary corrections, comments and
suggestions.
8) How do I find the available exercises?
There are different alternatives.
1) The Exercise Section describes all the kinds of exercises available and the two varieties of
tutorship. Then, the available sets are shown in order according to their
level.
2) You can use the searcher to locate the material according to the following
guidelines: key word and level (Elementary 1, Elementary 2, Intermediate 1,
Intermediate 2 and Advanced).
The following is an example of a key word search by "subjuntivo" ; if you
don’t select a specific level, the search will show you all the modules
including exercises with the required verb tense.


3) In the home page, at the bottom of the weekly notice, you’ll find a link that will
enable you to see the previous notices. You have free access to the notice. To
access the exercises prepared in connection with that notice and receive
assessment from a teacher, you have to purchase the Tutorship service.
4) Once you’ve
chosen the service to purchase, you’ll be able to visualize its contents (the
sets of exercises and modules it contains). Before paying, a system of icons
will enable you to see who the assign teacher is and to obtain additional
information about the set in general and each module in particular.
Following is an example

To effect the check-out, you must choose the way of payment, either through
2checkout or PayPal.
Are you uncertain regarding which supplier is more convenient for you? See here
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9) How can I have access to the courses?
Once you’ve checked in and completed payment of the exercises or services
requested, you’ll enter a personal administrative area. From there, you can request the exercises, which you will immediately
receive by e-mail.
If payment can’t be completed due to administrative issues (problems in
processing your credit card, you’ve just enrolled in PayPal and your account
hasn’t been enforced yet, etc.) you’ll be informed and your request will be
kept as “payment to be confirmed” until it is made effective. Once this
happens, you’ll be automatically notified so you can proceed to unload your
exercises.

This interphase will
provide you continuing information regarding your activities on the site.
To see the icon system, click here.
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10) How can I check my statement of payment?
To see your statement of payment, the exercises purchased, quotation requests,
and current status of exercises, as well as to unload an exercise, you have a personal administrative area you can enter by identifying yourself with your e-mail and password.
The control panel at your disposal is the following

To see the icon system, click here.
11) Do exercises have a deadline?
No. Once you receive the exercise module, you can take all the time you need to
complete it.
When you complete the exercises, you must send them to the assigned teacher,
who’ll return them to you with corrections and comments, within a period of 48
hours. Upon receiving this reply, we advise you to go through the corrections
and then proceed to the next exercise module. The teacher will correct each
module only once.
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12) Can I unload the exercises more than once?
Once you’ve purchased a set and unloaded
an exercise module, you have a term of 72 hours to unload it again or three
unloadings, whichever happens first. If, for technical reasons, that term were
insufficient, you must contact the assigned teacher who will gladly help you
solve the problem. The term is valid for each of the 4 modules that make up
each set.
13) Are there other services offered?
Yes. We also do translations, edit texts and speeches, offer a tutorship
service suited to your specific needs and organize updating courses combined
with cultural and tourist activities in Buenos Aires city.
If you want information on the cost of any of these services, please use the following form.
To get information about costs, you must be enrolled. This enrollment implies no binding agreement. Once your requirements have been
considered, you’ll receive the corresponding cost quotation. If you accept it,
you must enter your administrative area and effect payment. To enter this area you must identify yourself
with your e-mail and password.
14) What do
attendance courses involve?
Attendance courses
are an alternative for those who wish to attend a full-time program in Buenos
Aires city. These courses are offered at all levels. They enable you to get
along in daily life situations and in those specific to your interests. They
are combined with cultural and tourist activities. They can last 2, 3 or 4
weeks.
To see more details about this
offer.
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